NMDP | Courier Program Info Page

NMDP Courier Program

Thank you for your interest in the NMDP courier program!

The wait is over! We will be recruiting new couriers from the list of areas below. You must live within 90 miles of the following airport in the states listed for at least six (6) consecutive months of the year:

AR - LIT
AZ - PHX
CA - LAX, SFO, SAN, SMF, ONT, SNA, SJC
DC - DCA, IAD
FL - MCO, TPA, JAX, MIA, FLL, PBI
IL - ORD
KS - MCI
MA - BOS
MI - DTW, GRR
NJ - EWR
NY - JFK, LGA
OH - CVG
SC - CHS
TN - BNA
TX - DFW, DAL, IAH, SAT
VA - RIC
WA - SEA
WI - MKE

You will need to fill out an extensive application, which will be live Nov 3 - Nov 28, 2025. Check back here at that time for the link.

Send an email to CourierApplication@NMDP.ORG if you have any questions!

Courier Role

Couriers support our mission by delivering on our mission of saving lives through cell therapy! This responsibility demands a high level of dedication as well as flexibility. Courier trips happen during the week, not weekends! Being chosen for a trip results in a five (5) day commitment for you, one (1) to three (3) of those days you will be away from home!

Below is a summary of considerations for those thinking about applying to serve our organization in this role. And here is the policy that covers this as well:

NMDP Courier Policy

Ideal candidates are:

former patients or family members of patients
donors or family members of donors
individuals who have a close connection to the stem cell transplant industry

Responsibilities

Must commit to successfully completing a minimum of TWO domestic courier trips after training in February 2026 and before October 1, 2026.
Complies with annual competency review and other NMDP training and coaching requirements deemed necessary for this role.
Acts as an ambassador and advocate for NMDP at all times, reflecting the highest standards and best practices on every trip.
Tracks courier hours and reports issues using an online trip reporting tool.
Submits expenses for reimbursement through the Concur Expense App.
Tracks trip process using the myNMDP App.

Requirements:

Must be at least 21 years of age to apply
Must successfully pass a security background check performed by NMDP
Possess a government ID that is valid for air travel (for example, Real ID, Passport, etc.)
Can only be a stem cell courier for NMDP, may not work/volunteer for other organizations in this type of courier capacity, or be a commercial stem cell courier
Can not be a NMDP staff, vendor, or contractor
Possess a major credit card with $3,000 credit available (card is used to cover a portion of the expenses on each trip and will be reimbursed)
Possess a personal smart phone with a data plan that covers various app downloads and usage. Phone must be Android 10 or later or iOS 16 or later
Has access to computer devices; email address; access to online forms & websites; ability to scan or take a picture of documents or receipts
Access to printing capabilities: personal or secure public

Skills needed

Must be highly experienced traveling alone, both air and ground travel in the past twelve months
Physically able to conduct courier activities, such as: sitting for long periods of time, walking swiftly and lifting up to 20 pounds over your head
Must conduct themselves professionally at all times
Understands and supports the mission of NMDP
Must follow directions with close attention to detail with the ability to do proactive planning
Good technology skills, as many of your tasks will involve using various Apps on your phone, filling out online forms, and more
Must be able to manage the stressful situations that will arise with any kind of travel and pivot as needed
Troubleshoots problems, but also reaches out for help when required

Expenses:

There are expenses incurred during each courier trip. Couriers will use their own line of credit to cover costs like hotel, ground transport, parking and food. This line of credit may also need to be used to cover airfare costs during a travel/weather emergency. The courier will be reimbursed for these expenses (upon timely submission of an expense report) in accordance with the NMDP Travel and Expense policy.

Companion Travel:

The NMDP courier program does not allow a companion traveler courier trips.

Common Messages